Quality Standards
We have a business culture based around listening to customers needs and achieving their goals efficiently and economically.
Customer Service Pledge
- Strict quality procedures and a commitment to customer satisfaction
- 24 hour manned works ensure total availability to our customers
- All our repairs are guaranteed and exceed ISO9002 quality standards
Specification
All specifications of materials, supplied goods and repairs are performed under strict and fully documented quality controlled procedures to ensure outstanding standards of repair. Original equipment manufacturers specifications are closely adhered to. However, engineering modifications can be made to improve performance, reduce repetitive failures and extend component life.
Workmanship
Time served engineers are employed in a variety of specialist disciplines on a rotating shift basis 24 hours a day, 365 days a year. Continual training and investment in our people ensures the highest standards in our repair service. All CPM Engineering's repairs exceed the stringent quality assurance standards laid down by ISO9002.
Customer Response
Making the wrong decisions can be costly, therefore CPM Engineering guarantee a quick, competitive response to customer requirements - once the scope of work is agreed with the customer a fixed quotation can be faxed within minutes.